NEED HELP?
We've got you.
Submit a support request below and our team will get back to you within 24–48 hours. Elite clients, we respond same-day.
HOW SUPPORT
WORKS
Submit Your Request
Fill out the form below with as much detail as possible. The more specific you are, the faster we can help.
Prefer to call? 1-844-906-0444 — Monday–Friday, 9am–5pm ESTWe Review & Respond
Your request goes directly to our entire team. We review it and respond within: Infrastructure Management: 24–48 hours · Elite Growth Partnership: Same business day
We Resolve It
We fix the issue, answer your question, or schedule a call if needed. Nothing gets closed until it's handled.
CONTACT
OPTIONS
Submit a Ticket
Use the form below for non-urgent issues. This ensures nothing gets lost.
WHAT TO INCLUDE
IN YOUR REQUEST
The more detail you provide, the faster we can help. Here's what makes a great ticket:
- →What's happening — describe the issue or question clearly
- →What you expected to happen
- →Screenshots or screen recordings (if applicable)
- →Your business name so we can pull up your account
- →How urgent this is — blocking work vs. nice-to-have
SUPPORT
REQUEST FORM
Fill out every field as completely as possible. We'll get back to you fast.
FREQUENTLY
ASKED QUESTIONS
Infrastructure Management clients: 24–48 hours. Elite Growth Partnership clients: same business day. Urgent calls: answered during business hours (Mon–Fri, 9am–5pm EST).
Yes. Call 1-844-906-0444 for urgent issues. We're available Monday–Friday, 9am–5pm EST. For non-urgent requests, the form works best so nothing gets lost.
We don't close tickets until the issue is fully handled. If you need follow-up, reply to our email or reopen the ticket with additional details.
Yes, for urgent issues. Call 1-844-906-0444. Regular support is handled via ticket submission or email.
Yes. Submit a support ticket with 'Billing' as the category, or call during business hours.