Need Help? We've Got You
Submit a support request below and our team will get back to you within 24-48 hours (during business hours). For Elite clients, we respond same-day.
How Support Works
Step 1: Submit Your Request
Fill out the form below with as much detail as possible. The more specific you are, the faster we can help.
Prefer to call? 1-844-906-0444 (Monday-Friday, 9am-5pm EST)
Step 2: We Review & Respond
Your request goes directly to our entire team. We'll review it and respond within:
- • 24/7 Infrastructure Management: 24-48 hours
- • Elite Growth Partnership: Same business day
Step 3: We Resolve It
We'll fix the issue, answer your question, or schedule a call if needed.
Contact Options
Submit a Support Request
(Preferred)
Use the form below for non-urgent issues. This ensures nothing gets lost.
What to Include in Your Request
To help us resolve your issue quickly, please include:
What's happening (the issue or question)
What you expected to happen
Screenshots or screen recordings (if applicable)
Your business name (so we can pull up your account)
How urgent this is (blocking work vs nice-to-have)
The more detail you provide, the faster we can help.
Support Form
What Support Covers
24/7 Infrastructure Management ($197/mo)
- Bugs or broken elements in your system
- Questions about how something works
- Minor updates (text changes, small tweaks)
- Guidance on using your tools
Response time: 24-48 hours
Elite Growth Partnership ($997/mo)
- Everything in Infrastructure tier
- Strategy and optimization requests
- New funnel builds and campaigns
- Priority response (same business day)
- Weekly strategy calls
Response time: Same business day
Response Times
Infrastructure Clients
24-48 hours
Business days
Elite Clients
Same Day
Business hours
Urgent Issues
Call Us
1-844-906-0444
Quick Answers
What if my issue is urgent?
Call us at 1-844-906-0444 during business hours (Monday-Friday, 9am-5pm EST). For after-hours emergencies, submit a ticket and we'll prioritize it first thing.
How do I upgrade to Elite for faster support?
Visit the Elite Growth Partnership page to learn more and upgrade your plan.
What's NOT covered by support?
Support doesn't include brand new builds, major redesigns, or services outside your current plan. For those, we'll provide a quote or recommend upgrading to Elite.